Introduction
At Kiley Hale Design (“we,” “our,” or “us”), your privacy is important. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (www.kileyhaledesign.com), use our services, or communicate with us through platforms like HoneyBook and email.
Information We Collect
- We collect personal and non-personal information in the following ways:a. Information You Voluntarily Provide
- Name, email address, and phone number through website contact forms
- Project details or inquiries submitted through HoneyBook or forms
- Billing and payment information when you book services
Automatically Collected Information- IP address, browser type, and device information via cookies
- Pages visited, time spent on pages, and other analytics via third-party tools (e.g., Google Analytics, Facebook Pixel)
How We Use Your Information
- We use the information we collect for the following purposes:
- To respond to your inquiries or project requests
- To send quotes, invoices, and contracts via HoneyBook
- To deliver project updates and client communications
- To send marketing emails or newsletters (with your consent)
- To improve website functionality, design, and user experience
Third Party Services
We use trusted third-party services to manage our business operations, including:
- HoneyBook – Client onboarding, scheduling, proposals, contracts, and invoicing
- Webflow – Website hosting and contact form management
- Google Analytics – Website analytics and performance tracking
- Flodesk (if applicable) – Email marketing and automation
These third parties have their own privacy policies. We do not sell, trade, or share your personal information with unauthorized third parties.
We may use cookies or similar tracking technologies on our site to:
- Analyze user behavior and traffic patterns
- Improve website performance and load times
- Enhance your user experience
You can disable cookies in your browser settings, but doing so may impact your experience on our site.
Third Party Services
Your information is stored securely through platforms like HoneyBook, Webflow, and Google Workspace. We take precautions to protect your information from loss, misuse, unauthorized access, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request updates or corrections
- Withdraw consent for marketing communications
- Request deletion of your data (where applicable by law)
To make any of these requests, please contact us at: info@kileyhaledesign.com
Email Marketing & Communications
If you subscribe to our newsletter or request a free resource, you may receive marketing emails. You can unsubscribe at any time by clicking the link in the footer of our emails or contacting us directly.
Updated July 2025